CyberPower states 3–6-year battery life depending on discharge/recharge cycles.Īnyway, kudos to CyberPower for their out of warranty support. To quote him… “I hate to see you buy batteries and the unit still not work”Īnyway, kudos to CyberPower for going above and beyond, instead of simply giving me the “sorry, the unit is out of warranty, nothing we can do” line.Īll said, be reminded UPS batteries do need replacing. That said, it could have just as easily been the charging system itself that was bad, and thus why I suspect the tech sent me batteries instead of having me buy them. UPS - Uninterruptible Power Supplies Back-UPS ES 6 Outlet 425VA, 120V BE425M APC by Schneider. I say that because of how the old batteries were when removed from the unit. Solved: APC 1500 UPS: The output power is turned off. So, yeah, dead battery problem.īTW, it turns out that as the charging system kept trying to charge a dead battery, that in turn caused an overheat condition, which in turn shut the UPS unit down to prevent further damage. The location of the serial number label may vary by different products, but you can find it on the back or bottom side of most products. Every CyberPower product has a unique serial number (S/N) and they can only be 12 or 16 digits. Circuit Breaker Located on the side of the UPS, the circuit breaker serves to provide overload and fault protection. Find the serial number on your CyberPower products. ECO Button (EC450G, EC550G, and EC750G only) Press ECO button for 3 seconds to turn on or turn off ECO function in line mode. The unit was already out of warranty.Īnyway, I got the batteries about 4 days after that phone call, and thus far two weeks in the unit has been running flawlessly on my backup system. In battery mode, LCD is always on regardless if the setting is L1 or L0. The most common cause is that the battery needs to be replaced. It was at this point in the discussion that the tech support rep volunteered to send me replacement batteries free of charge as he did not want to see me spend $90 bucks on something that may not solve my problem… If I bought batteries and unit still exhibited the same behavior, I’d be out of 90 bucks and still have a dead unit. If your CyberPower UPS is not turning on, it might be caused by a number of different factors. However, it was uncertain whether the issue was the charging system itself or a dead battery unable to be charged. Turning the unit back on would only last about 10 to 15 minutes before shutting down again.Ĭalling CyberPower’s tech support revealed the fault code indicated a charging issue. Besides, it can occur because of some in-built features or. Three weeks ago, the UPS completely shut down with a F03 error code and wouldn’t power anything. Cyberpower UPS wont turn on after power cuts due to overload, exhausted battery, or faulty circuit. Buy a UPS If you have a desktop computer, you should seriously consider buying an uninterruptible power supply (UPS). I have a CYBERPOWER BACKUP POWER SUPPLY - CP1500PFCLCD that I purchased in Mar of 2018. Buy CyberPower BL1250U Uninterruptible Power Supply with Battery Backup from BJs Wholesale Club and get battery power and protection for desktops.
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